Coincheck Help Center

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回答

Q

What is the status of trading restriction?

A
If transactions are restricted, you will be able to log in to your account, but you will not be able to use various functions such as depositing and withdrawing Japanese yen, buying and selling crypto assets, sending and receiving money, buying and selling NFTs.
Coincheck's services may place transaction restrictions on accounts that meet certain conditions for reasons such as safety.

In case of restrictions


Customers who are using "Coincheck Tumitate / Periodic Payment Plans"

Please note that if transaction restrictions are applied as of the application deadline (the period during which you can apply for savings or change your plan) or as of the purchase date, your bank account will not be debited or your purchases will not be executed.

The Japanese Yen balance that was debited but not purchased will be transferred to your trading account.

Please refer to the following information for more details.

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